Privacy Policy

Overview

PackPro Supply LLC respects the privacy of our customers, website visitors, business partners, and other individuals who interact with us.

This Privacy Policy describes how information may be collected, used, disclosed, and protected when you visit our website, browse our products, create an account, place an order, request information, communicate with us, or otherwise interact with PackPro Supply.

By using our website, you acknowledge the information practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with our website and services. You may provide information directly to us when creating an account, placing an order, requesting a quote, contacting us, or completing a website form.

Automatically Collected Information

When you visit our website, certain technical and usage information may be collected automatically by our website, hosting provider, analytics tools, security services, or other technology providers.

• IP address
• Browser type and browser version
• Device type and operating system
• Pages and products viewed
• Date and time of website visits
• Referring website or traffic source
• General geographic information derived from an IP address
• Website interactions and usage activity

We may use this information to operate our website, maintain security, analyze website performance, and improve the customer experience.

Cookies & Tracking Technologies

Our website may use cookies, pixels, local storage, analytics technologies, and similar tools to provide website functionality, understand visitor activity, and improve our services.

Most browsers allow you to control or disable cookies through browser settings. Disabling certain essential cookies may affect website functionality.

How We Use Your Information

PackPro Supply may use information collected through our website for purposes including:

• Processing and fulfilling orders
• Arranging shipping and delivery
• Processing payments and refunds
• Sending order confirmations and updates
• Responding to customer inquiries
• Providing customer support
• Managing retail and wholesale accounts
• Preventing fraud and protecting website security
• Improving our website, products, and customer experience
• Maintaining transaction and business records
• Providing marketing communications where permitted
• Complying with applicable legal obligations

How Information May Be Shared

We may share information with third-party service providers when reasonably necessary to operate our business, provide our services, fulfill orders, or complete transactions.

These service providers may include:

• Payment processing providers
• Shipping carriers and logistics providers
• Website hosting and technology providers
• Customer communication and email providers
• Analytics and website performance providers
• Fraud prevention and security providers
• Accountants, attorneys, consultants, and other professional advisors
• Government authorities when disclosure is required by applicable law

Payments & Transactions

Payments made through our website may be processed using third-party payment processing services.

Depending on the payment method you select, a payment provider may collect payment card information, billing information, transaction identifiers, and other information required to authorize and process your transaction.

Data Security

PackPro Supply uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Customers should also take appropriate precautions to protect their account credentials and devices.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain transaction and business records, resolve disputes, prevent fraud, enforce our agreements, and comply with applicable legal or regulatory obligations.

Your Privacy Rights

Depending on your place of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to certain personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about how certain personal information is used or disclosed
• Withdraw consent where processing relies upon consent
• Opt out of certain promotional communications

Privacy requests may be subject to identity verification, legal recordkeeping requirements, and exceptions permitted under applicable law.

To submit a privacy-related request, contact:

Marketing Communications

If you choose to receive promotional communications from PackPro Supply, we may use your contact information to send product updates, offers, company news, or other relevant marketing information.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue sending transactional or service-related communications concerning active orders, account security, customer service, or other necessary business matters.

Children's Privacy

PackPro Supply operates as a retail and wholesale supplier. Our website and services are not directed toward children under the age of 13.

We do not knowingly seek to collect personal information from children under 13. If we become aware that such information has been provided to us, we may take appropriate steps to delete it.

Third-Party Websites & Services

Our website may contain links to third-party websites, platforms, payment services, delivery services, or other resources that are not operated or controlled by PackPro Supply.

We are not responsible for the privacy practices, security, or content of third-party websites. Customers should review the privacy policies of third-party services before providing personal information to them.

Business Transfers

If PackPro Supply LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information associated with our business may be transferred in connection with that transaction, subject to applicable law.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable laws, regulations, legal proceedings, court orders, or lawful government requests.

Information may also be disclosed when reasonably necessary to protect the rights, property, security, or safety of PackPro Supply, our customers, our business partners, or others.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business operations, technology, legal requirements, or privacy practices.

When this policy is updated, the revised version will be posted on this page and the "Last updated" date will be changed accordingly.